Deskhunters AB, company registration No. 559321-4058 (“Deskhunters”, “us”, “we”, or “our”) is a marketplace for temporary workspaces (“Services”) designed to help businesses and or/individuals (“Users”) to access workspaces who has registered desks at their premises (“Locations”) that are provided by operators of such Spaces (“Space Owners”).
These user terms of service (“User Terms”) govern your use of the Services provided by Deskhunters. By accessing, using, or participating in the Services, you (“you”, “your” or the “User”) agree to be bound by these User Terms. Additional terms may apply to your use of a specific Service. These additional terms will be available with the relevant Service, and will become part of your agreement with us if you use that Service.
Please observe that Deskhunters is not party to any agreements between Users and Space Owners, and that any use of a Location is governed by the applicable terms and conditions provided for in the relevant agreement between you and the respective Space Owner.
More information about Deskhunters and the Service is available at www.Deskhunters.com (“Website”).
2. User Agreement
To be able to use the Services you must enter into this user agreement with us ( “User Agreement”). The User Terms, which are an integral part of the User Agreement, are available at the Website.
You enter into this User Agreement by confirming in the Deskhunters App that you have read and accepted the User Terms and that you are agreeing to enter into the User Agreement. If your mobile phone cannot install and run the Deskhunters App you (i) will not be able to enter into the User Agreement; and (ii) will not be able to use the Services. We recommend that you always use the most recent version of the phone’s operating system as well as the most recent version of the Deskhunters App.
Please read the User Terms, thoroughly before accepting them and entering into the User Agreement. If you do not agree to every provision of the User Terms, you may not the Services.
If you are under 18 years old, we will only accept Transactions from or to your E-account. For more information about the E-account, please refer to section 4 below in these User Terms. You must be at least 18 years old and able to enter into legally binding contracts to access and use the Services. By accessing or using the Services, you represent and warrant that you are 18 or older and have the legal capacity and authority to enter into a contract.
3. Deskhunters Account
In order to use the Services, you must register a user account with us (“Deskhunters Account”) through the Deskhunters App and provide the information requested during the registration process. Your Deskhunters Account is personal and cannot be transfered to another party.
It is important that you provide correct information when registering your Deskhunters Account, and that you keep the information in your Deskhunters Account up to date. You are always responsible for ensuring that the information you have provided is correct, complete and accurate.
During registration you will create your own personal login credentials (“Account Credentials”). You are responsible for keeping your Account Credentials and other Deskhunters Account related information in a safe manner and in a way that they remain inaccessible to unauthorised people. The Account Credentials and other Deskhunters Account related information are personal and may not be transferred to or used by someone else than you. You acknowledge and agree that you are fully responsible for all activities on your Deskhunters Account.
You agree to immediately notify us of any unauthorised use, or suspected unauthorised use of your Deskhunters Account. Deskhunters assumes no liability for any loss or damage arising from your failure to comply with the all of the above requirements.
You may delete your User Account at any time, for any reason, by following the instructions on our Website or within the Deskhunters App. Deskhunters may terminate or suspend your Deskhunters Account in accordance with the provisions in section 17 below. Please note that just uninstalling the Deskhunters App does not terminate your Deskhunters Account.
4. Corporate Account
An organisation that you work for (“Corporation”), either as an employee or as a consultant, may choose to open an account (“Corporate Account”) with us. Such Corporation may, in its sole discretion, allow you to connect your Deskhunters account to its Corporate Account. Depending on the features of the Corporate Account, such connection of your Deskhunters Account to the Corporate Account (“Corporate Affiliation”) can be initiated either by yourself or by the Corporation. When a Corporate Affiliation is initiated by a Corporation, preparatory measures for opening your Deskhunters account may be initiated by the Corporation providing certain basic data to us (such as your name and email address).
Whether you are eligible for a Corporate Affiliation, as well as further details about such Corporate Affiliation, can be found in your Deskhunters Account.
Through Deskhunters, you may either pre-book or drop in to access a Location provided by Space Owners. The Location may be provided with different types of workspaces (“Rental Objects”) such as; Desks, meeting room, collaboration desk etc.
6. Space listings and transactions between Users
and Space Owners
Through the Services, you may either pre-book or drop-in and access a Location currently listed in the Deskhunters App.
Each Space Owner is fully responsible for the information presented in the app. Deskhunters has no control over, and does not guarantee the (i) quality, safety, or suitability any Location; or (b) the accuracy of any Location, ratings, or reviews. Please note that you should always exercise appropriated due diligence and care when deciding whether book a Location.
Please observe that Deskhunters is not party to any agreements between Users and Space Owners, and that any use of a Location is governed by the applicable terms and conditions provided for in the relevant agreement between you and the respective Space Owner, including but not limited to House Rules (as defined below). If you use a Location offered by a Space Owner, such Space Owner may require you to accept certain information within the app.
7. Availability, Drop-ins and bookings
As a registered User you may either Drop-in or book access to a Location through the Services. The details about a Location, including but not limited to applicable fees, are presented in the Deskhunters App together with other information about the relevant Location.
Drop-ins are available only during the Available Hours listed in the Location Details and if the Location has available Rental Objects at the moment. Available hours and desks are displayed in the Deskhunters App.
You may cancel a confirmed booking through the Services three (3) hours prior a booking. If you cancel a confirmed booking of a Rental Object before the booking commences, no fees will apply. If you cancel a Rental Object within three (3) hours of the booking, there will be no refund of applicable fees.
We reserve the right to cancel any bookings at any time due to events such as limitation of Location availabilities, errors in Location listings or descriptions (including fees), technical failures or suspected fraudulent or illegal activities.
When you complete a Rental (thus becoming a User), you agree to pay the applicable fees and charges and other pricing terms applicable to your use of the Services as specified in these User Terms and as otherwise communicated to you through the Services, including any applicable fees and service charges. All fees and charges paid by Users in connection with the Services are non-refundable, except as expressly stated in these User Terms.
When completing a Purchase, you may be asked to supply certain information relevant to the purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) chosen by you in connection with a purchase; and that (ii) the information you supply to us is true, correct and complete. By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of purchases.
If your Deskhunters Account is connected to a Corporate Account through Corporate Affiliation, you may, depending on the features of the Corporate Account, be able to choose to a different payment model. For the purpose of these User Terms, “Corporate Billing” means that all applicable fees for a purchased Space will be paid to us directly by the Corporation (and that no fees will be paid by you).
Please note that all fees for Spaces are paid by Users to Deskhunters. A Space Owner may, in its sole discretion and according to the terms and conditions agreed between you and the Space Owner, charge for products and services not included in the fee for the Location, such as fees for food and beverages, printing services etc.
We reserve the right to change the pricing for Spaces in our sole discretion. Prices will always be available in real time in the Deskhunters App. Note that different Rental Objects can have different prices within the same Location. Prices may also vary depending on the Space Owner. Prices are always set directly by the Space Owner.
9. House Rules
Each Location may apply its own code of conducts and rules on the use of the Location (“House Rules”). As a User you must abide with any and all House Rules that are communicated to you (i) when you book a Location; and (ii) as otherwise communicated to you by a Space Owner.
You may not use the Location to carry out any illegal activities or use the Location in violation of applicable law, House Rules, or any other reasonable regulations or rules adopted by the Space Owner. Please observe that the Space Owner or its authorised representatives is entitled to enter the Location at any time.
10. Prohibited activities
You are solely responsible for compliance with any and all laws, rules and regulations that may apply to your use of the Services. In connection with your use of the Services, you will not and will not assist or enable others to:
11. User Content
We may, in our sole discretion, enable Users to create, upload, post, send, receive and store content, such as messages, notes, text, information, offerings, images, or other materials and information on or through the Services (“User Content”). You are solely responsible for the User Content that you upload, publish, display or otherwise provide to Deskhunters for display (hereinafter, "Post") on or through the Services. You may not Post User Content that you did not create or that you do not have permission to Post. You understand and agree that Deskhunters may, but is not obligated to, review the User Content and may delete or remove (without notice) any or User Content in its sole discretion, for any reason or no reason.
When you Post User Content to the Services, you grant to us an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, reproduce, publicly perform, publicly display, modify, translate, excerpt (in whole or in part), publish and distribute such User Content. We do not claim any ownership rights in any User Content and nothing in these User Terms will be deemed to restrict any rights that you may have to use or exploit your User Content.
12. Honouring peoples privacy
Honouring people's privacy means we:
13. Service availability
The use of the Services requires that you have a connection to the Internet and/or the use of a mobile phone or tablet. You acknowledge and agree that you are fully responsible for meeting these requirements.
The Services will normally be available around-the-clock seven days a week. We may from time to time update the Services and/or take the Website out of use for measures such as maintenance and service and/or security related issues (“Maintenance”). We reserve the right to restrict or interrupt the provision of the Services and the Website for Maintenance at any time. Any planned restrictions or interruptions of the Services will, as far as commercially reasonable, be scheduled for times when the use of the Services is normally low. We always try to communicate any planned maintenance in advance, but do not warrant that such notification will always reach you.
14. Changes to the Services
We reserve the right to improve, enhance and modify the Services, including but not limited to making changes to operation methods, technical specifications and content, as well as to introduce new services from time to time.
15. Personal data
Personal data is any information that can be directly or indirectly linked to a living human being. Deskhunters AB records, stores and processes personal data provided by the User when the registered to the Service (hereinafter “Processor” and/or “Processing”) Deskhunters will, when Processing the Users personal data, take technical and organisational measures to protect the personal data and the personal integrity of the User. The Processing of Personal Data in the manner set out below is for the purpose of Deskhunters AB being able to provide the Service to the User. Deskhunters AB undertakes to disclose the Personal Data only to those within its own organisation who need access to the data in order to perform their duties. Deskhunters AB shall not disclose the Personal Data or other information relating the Processing of Personal Data to third parties except with the prior written consent to the User, except where such disclosure may be required by law. In the event that a public authority or other third party requests information form the Processor relating to the Processing of Personal Data, the Processor shall promptly forward such request to the User. The Processor shall, where necessary, assist the User in obtaining information requested by the third party. All processing of the Users Personal Data is carried out in accordance with the General Data Protection Regulation (GDPR). Your personal data will be process in compliance with applicable data protection legislation. For information about how we process your personal data, please refer to our privacy notice www.Deskhunters.com/privacy-policy.
16. Third party providers
Deskhunters AB shall not be entitled to subcontract third-party providers the Processing of personal data on behalf of the User without the User’s consent. Deskhunters AB shall, upon obtaining consent, provide the User with information that the User deems necessary regarding the third-party provider including, but not limited to; the third-party provider User name, address, country of which the the Personal data will be processed, what type of service the Third-party will perform. Upon obtaining consent, Deskhunters AB as agent for the User, may sign a written agreement with the third-party provider under which the third-party provider, as Deskhunters AB for the Users, undertakes the same obligations as set forth in this Personal Data Processing Agreement. Deskhunters shall, upon the Users request, provide a copy of the agreement signed by both the Processor and the Sub-processor. Deskhunters AB undertakes to inform Users of any plans to cease using a Third-party provider.
17. Correction and deletion of personal data
Deskhunters AB undertakes to rectify without delay any inaccurate or incomplete Personal Data on the instructions of the User. After the User has requested the deletion of personal data in writing, Deskhunters AB may only process the personal data as part of the deletion process and undertakes to delete the personal data without delay but at the latest within one hundred and twenty (120) days. Upon termination of the Agreement, Deskhunters AB shall return the Personal Data at the request of User. Upon termination of the Agreement, Deskhunters may only process the Personal Data as part of the erasure process and undertakes to erase the Personal Data without delay but no later than upon termination of the Agreement.
18. Intellectual properties
Deskhunters and its licensors, are the sole owners of all rights including, but not limited to, all intellectual property rights to (i) the software and the services required for the provisioning of the Services; and (ii) any content that we ourselves make available on or through the Services, including proprietary Deskhunters content and any content licensed or authorised for use by or through Deskhunters from a third party (“Deskhunters Content”). Nothing in these User Terms or the User Agreement shall be construed as transferring any of the aforementioned rights, or parts thereof, to you.
Subject to your compliance with these User Terms, we grant you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license, valid during the term of the User Agreement, to (i) use the Services; and (ii) download and use the Deskhunters App on your mobile device.
You agree not to use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Services or any Deskhunters Content, except or as expressly permitted in these User Terms of Services or by mandatory law. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Deskhunters or its licensors, except for the licenses and rights expressly granted in these User Terms.
19. Limitation of liability
By accepting the User Terms and entering into the User Agreement, you acknowledge and agree that certain elements of the Services are dependent on your interaction with third parties, and that Deskhunters cannot and will not assume any liability for the acts or omissions by such third parties. In particular, you acknowledge and agree that
Deskhunters shall not be liable for any direct damages or losses relating to the breach of the User Agreement or your use of the Services, except for cases of Deskhunters’ gross negligence or intentional breach. Deskhunters shall not be liable for any indirect damages or losses, including, but not limited to, loss of business, loss of production, loss of profit, loss of gains and loss of cost-cutting measures, loss of goodwill, nor for any liability for your vis-a-vis a third party of any kind. Deskhunters’ aggregate liability for damages relating to your use of the Services shall under no circumstances exceed more than 50 % of the total yearly fees paid by you (explicitly excluding any fees paid by Corporate Billing) to us for using the Services.
Any cause or action or claim you may have arising out or relating to the User Agreement or the Services must be communicated in writing to us within three (3) months from date you became aware or should reasonably be expected to have become aware of the circumstances which give rise to the claim. Should you fail to communicate with us within the aforesaid period, your claim shall be permanently barred.
20. Force majeure
Deskhunters shall not be liable for late, inadequate or omitted performance in accordance with the User Agreement to the extent and during such time that a late, inadequate or omitted performance is to be attributed to circumstances beyond our reasonable control (”Force Majeure”). Any performances so suspended are to be resumed as soon as can be reasonably expected. Circumstances beyond Deskhunters’ control include, but are not limited to, general strike and other labour or industrial disputes, fires, explosions, flooding, earthquakes, typhoons, epidemics, wars, government measures, new or changed legislation, riots, revolutions, sabotage or adverse weather conditions that we could not reasonably expect to prepare for or otherwise find a way around.
21. Term, termination and suspension
The User Agreement will enter into your acceptance of these User Terms and our confirmation thereof, and will remain in force until terminated in accordance with these User Terms.
You may at any time terminate the User Agreement by sending a notice to us at the email address set out on the Mobile app or by terminating your Deskhunters Account. Please note that just deleting the Deskhunters App will not terminate the User Agreement.
We may at any time terminate the User Agreement subject to a notice period of at least one month.
Either party may terminate the User Agreement immediately if the other party commits a material breach of its obligations under the User Agreement or if the other party violates applicable law.
In addition to the above, Deskhunters may, with immediate effect, temporarily or permanently suspend you from the Services and your Deskhunters Account if (i) you do not comply with the User Agreement and the User Terms, or if Deskhunters can reasonably assume that this is the case, and (ii) if you have not paid full payment for the use of the Services. Suspension according the aforesaid does not release you from the payment of agreed fees for the Services, nor does it entitle you to a refund of fees paid.
22. Messages and notices
You acknowledge and agree that we may send messages and notices electronically to you, using the contact details provided in you Deskhunters Account.
You may not assign your rights and/or obligations under the User Agreement. We are entitled to assign our rights and/or obligations under the User Agreement to any legal entity within the Deskhunters group, provided however that such assignment is not to your significant detriment.
24. Consumer rights
The User Terms do not exclude, limit or otherwise restrict the rights vested with consumers under applicable consumer law and shall not be construed as such.
As a consumer you are entitled to cancel the User Agreement within 14 days from the day when you enter into the User Agreement. However, if you start using the Services within these 13 days (by using the Service or otherwise engage commercial with us, your withdrawal rights are forfeited. Regardless of the aforementioned withdrawal rights, you may at any time terminate the User Agreement according to the provisions set out in section 19.
If you, as a consumer, want to make a claim regarding the Services, you may contact the Swedish National Board for Consumer Disputes (Sw. Allmänna reklamationsnämden, www.arn.searn.se). If you are resident in another country than Sweden, you may file a complaint online via the European Commission’s mediation platform, please refer to www.ec.europa.eu/consumers/odr.
25. Changes to the User Terms
We may change these User Terms from time to time. Changes will be effective when we post updated User Terms at this location, within the Deskhunters App or within the applicable Service. Your continued access or use of the Services after such posting confirms your consent to be bound by the updated User Terms. Any revisions to these User Terms will become effective the first time you access or use the Services after such changes have been posted. If you do not agree to be bound by these User Terms, you are not authorised to use, access or participate in the Services or on the Website. We advise you to review the Deskhunters App periodically for any changes of the Terms.
The current version of the User Terms is always available on the Website. A copy of the current version of the User Terms will be sent to you upon your request.
26. Other services
Other terms and conditions may apply for services that are not part of the Services (as defined above). Such terms and conditions will be subject to your separate approval and acceptance.
Information about how to contact us is available on the Website.
28. Governing law and jurisdiction
The User Agreement shall be governed by the substantive law of Sweden. The courts of Sweden shall have exclusive jurisdiction over any dispute, controversy or claim arising out of or in connection with the User Agreement, or the breach, termination or invalidity thereof.
These User Terms are effective as of February 2022.
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